Frequently Asked Questions
We provide custom-made curtains, blinds, and professional furniture upholstery services for residential and commercial spaces across Dubai.
Yes, we offer a free consultation to understand your requirements and recommend the best fabric, design, and solution for your space.
Yes, our team offers free on-site measurement anywhere in Dubai to ensure a perfect fit.
Yes, we provide our services across all residential and commercial areas in Dubai.
Yes, we work with homes, villas, apartments, offices, hotels, and retail spaces.
You can contact us via phone, WhatsApp, or through the contact form on our website to book a consultation or request a quote.
You can book a free consultation or measurement by contacting us through phone, WhatsApp, or by filling out the booking form on our website.
No, our consultation and measurement service is completely free and comes with no obligation to place an order.
After consultation and measurement, we share fabric options and a quotation. Once approved, we proceed with order confirmation and production.
Yes, all our products are custom-made. You can choose fabric, style, color, lining, and finishing based on your preference.
Yes, an advance payment is required to confirm the order and begin production. The remaining balance is paid upon completion.
Changes can be made before production starts. Once production has begun, changes may not be possible.
Yes, all our curtains and blinds are made to measure to fit your windows perfectly.
We offer sheer curtains, blackout curtains, wave-style curtains, motorized curtains, and layered sheer & blackout options.
Yes, we offer motorized curtains and blinds with remote or smart control options.
We use high-quality, durable fabrics sourced from trusted suppliers, suitable for Dubai’s climate.
Yes, we provide professional sofa and furniture upholstery services using premium materials.
Yes, we provide fabric samples during consultation to help you choose the best option.
Yes, our experienced team provides professional installation for all curtains, blinds, and upholstery products.
Installation is included as part of our service and will be clearly mentioned in the quotation.
Installation time depends on the project size, but most installations are completed within a few hours.
Yes, we supply and install high-quality curtain tracks, rods, and accessories as part of the service.
Our team follows professional installation practices to minimize any impact. We ensure clean and careful work at all times.
Yes, we leave the area clean and tidy once installation is completed.
Pricing is based on fabric selection, design, measurements, and installation requirements. Each project is quoted after free consultation and measurement.
Yes, we provide free quotations after consultation and on-site measurement.
No, all costs are clearly mentioned in the quotation before order confirmation.
We accept cash, bank transfer, and other agreed payment methods.
Yes, an advance payment is required to confirm the order and begin production.
The remaining balance is paid after installation or upon project completion.
Since our products are custom-made, cancellations or refunds may not be possible once production has started.
Orders can be cancelled before production begins. Once production has started, cancellation may not be possible as products are custom-made.
Refunds are not applicable once production has started. Any eligible refund conditions will be clearly communicated during order confirmation.
If there is a manufacturing or installation issue, our team will assess and resolve it according to our service standards.
Yes, our products include a limited warranty covering manufacturing and installation defects.
You can contact our support team with your order details, and we will guide you through the warranty process.
Yes, we provide motorized curtains and blinds for added comfort, convenience, and modern living.
Motorized curtains and blinds operate using a motor controlled by a remote, wall switch, or smart system, allowing effortless opening and closing.
Yes, we use high-quality motorized systems designed for smooth, quiet, and long-lasting performance.
Yes, selected motorized options can be integrated with smart home systems depending on the setup and requirements.
Motorization is suitable for most curtain and blind types, including sheer, blackout, wave-style curtains, and roller blinds.
Motorized systems require minimal maintenance. Our team will provide guidance on proper use and care.
